Last revised on: 1st of July 2013
99designs, Inc. (our U.S. Affiliate) complies with the U.S.—E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of Personal Information from the European Union member countries. 99designs, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. For more details regarding 99designs, Inc.'s compliance with the Safe Harbor Privacy Principles, please contact us at firstname.lastname@example.org. To learn more about the Safe Harbor program, and to view 99designs, Inc.'s certification, please visit http://www.export.gov/safeharbor/.
Our Service is not offered to persons under the age of 13. Thus, we do not intentionally gather Personal Information from visitors who are under the age of 13.
“Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Information; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Information and Anonymous Data, as described below.
We currently use Google Analytics as well as Google Analytics for Display Advertising. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Google Analytics uses its own cookie to track visitor interactions. Website owners can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. Please see the following links for more information about Google Analytics: http://www.google.com/analytics/, http://www.google.com/privacy.html and http://www.google.com/analytics/tos.html. You can also opt-out of Google Analytics for Display Advertising by going to the Google Ads Preferences Manager.
We currently use ThreatMetrix for fraud detection. ThreatMetrix may use both text-based persistent cookies and “flash”-based cookies. These cookies are assigned to your device, associated with the non-personally identifiable information ThreatMetrix collects from your device and may be accessed by ThreatMetrix customers other than 99designs. Please see the following link for more information about ThreatMetrix: http://threatmetrix.com/privacy-policy/
In general, Personal Information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Information in the following ways: - to facilitate the creation of and secure your Account; - identify you as a user in our system; - improve our Site and Services; - for our internal research and development; - customize content to match your preferences; - prevent suspended users from re-registering; - provide the Services you request; - send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created; - send you administrative e-mail notifications, such as security or support and maintenance advisories; - respond to your inquiries and requests; - to make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback; and - to send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes of 99designs.
We may create Anonymous Data records from Personal Information by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. 99designs reserves the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties in its sole discretion.
The profile you create on our Site will be publically accessible unless otherwise indicated. You may delete your profile by requesting to delete your account by contacting us via phone or by email at email@example.com. The information collected during the registration process by 99designs may be used by 99designs to: contact members, customize content to match your preferences, display member status, and display the date of a member’s last visit
We may share your Personal Information with third party service providers to: provide you with the Services that we offer you through our Site; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to 99designs. These third party service providers are required not to use your Personal Information other than to provide the services requested by 99designs.
You may change any of your Personal Information in your Account by editing your profile within your Account or contacting us via the Site. You may request deletion of your Personal Information by contacting us via the site or at firstname.lastname@example.org, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
We will retain your information for as long as your Account is active or as needed to provide you Services, for fraud prevention and similar purposes and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
99designs is committed to protecting the security of your Personal Information. We (and our third party service providers) use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. When you enter sensitive information (such as a credit card number or SS#) on our order forms, we (or our third party service providers) encrypt transmission of that information using secure socket layer technology (SSL). We also require you to enter a password to access your Account information. Please do not disclose your Account password to unauthorized people. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while 99designs uses reasonable efforts to protect your Personal Information, 99designs cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at email@example.com.
Our Site offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog or community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
We display personal testimonials of satisfied customers on our Site in addition to other endorsements. If you choose to provide a testimonial on the Site, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. 99designs stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us to request that we remove this information from our database.
447 Battery Street, 3rd Floor
San Francisco, CA 94111