We are a US-based live chat outsource company with a social mission of creating apprenticeships for under served youth. Our three lines of services are: sales enablement, customer service, and volunteer recruiting. Our customers are professional service providers who want qualified leads, eCommerce businesses who want higher basket conversions, and non-profits who want volunteers. We hire and train youth apprentices to become chat agents who learn in-demand skills like sales, customer service, and digital platforms so that they are productive within our company but also have a career path beyond us.
Impactful: As in solving big social problems for the underserved through business - not pretentious. It's about making real social progress, not just saying it.
Hustlers: As in being ambitious and resourceful with an edge - not exploitative. We're hustling to drive results and challenge other providers to keep up.
Friendly: This serves as a reminder that customers and their customers are at the center of what we do, and it helps take the edge off our hustling nature.
Andy's Personality (since I will be leveraging my public persona to drive business):
Inspiring: Able to convert people into being believers and joining a movement
Ambitious: High performance, achiever driven to succeed
Enthusiastic: Source of energy, leaves people feeling more energized than before meeting him
Uplifting: This is the whole point - to provide in-demand career pathways to under-served youth while delivering kick-ass value to our customers.
Various definitions of flow
Traditional - moving along in a continuous stream
Rap - rhythms and rhymes dropped over beats
Psychology - feeling joy while completely focused
Inspiring quotes about flow
“You must be shapeless, formless, like water. When you pour water in a cup, it becomes the cup. When you pour water in a bottle, it becomes the bottle. When you pour water in a teapot, it becomes the teapot. Water can drip and it can crash. Become like water my friend.”
Ideas about logo and icon
The legal name of the company is "Flow Live Chat" but for the logo and icon, I'd like to play around with a few concepts:
1. floŵ | a live chat agency - the circumflex above the "w" signifies the essence of the brand which is uplifting.
2. floŵ live chat - this is a shorter name
3. floŵ - stand alone name
4. Any of the above without the circumflex above the "w"
The Master Plan (10 year vision)
Build a live chat outsource for mid-market organizations
Use that cash flow to build live chat for small organizations
Use that cash flow to build an artificial intelligence-assisted learning management system
All the while creating apprenticeships to teach sales, service, and digital platforms
I'm incredibly excited to launch this business and accelerate the economy's move to a business-led apprenticeships. Thank you for your help - the work you're doing is so critical in embedding into peoples' minds that a for-profit business solve social problems.