Gpranger got their new web page design by running a design contest:
Financial Town - Website
Check out Gpranger's Web page design contest…
Business & Consulting
Our website will be an educational/sales site that we will describe, demonstrate, and graphically illustrate what our product does for our audience. Our audience is Financial Institutions namely Credit Unions, and smaller Community Banks. The segment of individuals that will be visiting our site from the Financial Institution space will primarily be upper management employees.
Yes we do. However our website is strictly a placeholder for our new webpage. www.financialtown.com
The style and theme of our website should be educational that utilizes graphical images, and videos to showcase the product and convey our message to our target audience. Very user friendly, very simple, intuitive, and engaging to the visitor. Our website will be a platform on which we educate and sell Financial Town as a product.
1. Home Page [Financial Town Logo] [Explore Financial Town Link] | [How It Works Link] | [User Stories Link] | [Demo Request Link] Billboard with catchy tagline (something about communication and customer experience. The result…happier customers who will promote your brand.) with [Explore Financial Town CTA Button >] What is Financial Town? Financial Town is a powerful, integrated, and secure omni-channel customer communication software platform for credit unions and community banks that transforms every customer’s smartphone and web browser into a personalized experience to satisfy real needs. [Learn More]…links to Explore Financial Town page. Four Boxes linking to Explore Financial Town page sections: I. Satisfy your customer’s communication needs and expectations…with you at the center II. Provide world-class customer service and support III. Increase your bottom line with solutions that meet your needs and fit your budget. IV. Rest assured our solutions are secure…just like your own vaults. Areas under the 4 boxes: 1. Communicate anytime, anyplace, anywhere graphic 2. See Financial Town in Action 3. News and events 4. Introduction Video of something (maybe TBD) Footer Stuff: • Site Links • About FT • Careers • Contact Center - need to integrate our actual communication center chat box and feed for actual and prospective customers for sales and support behind a login. • Social Stuff 2. Explore Financial Town Page What can credit unions and community banks do with Financial Town? Financial Town helps you build and prolong strong customer relationships through simple, unique, and customizable communication solutions that enhance the way you interact and communicate online. Our software is an efficient and smart communication platform that allows a Financial Institution to communicate with its customers, resolve questions and issues, send account statements, store and share documents, and collaborate on new products without ever having to step into a branch or make a call to a contact center. Our solution will strengthen member satisfaction; increase the breadth of products and services that you provide to each customer while providing a broadly accepted platform that will attract a new generation of potential members. I. Satisfy your customer’s communication needs and expectations…with you at the center 1. Omni-channel customer communications. Give your customer’s what they want, when they want it. Use the following channels: a. Text Chat Real-Time Communication i. You can instantly engage with a customer real-time when they’re actively looking for information online. b. Video Chat Live, Point to Point i. Sometimes you just need to talk face to face to be understood. If your customer has a webcam or compatible smartphone you can instantly switch from text to video. c. Outgoing Video Messaging i. You can record and send an outgoing video message to your customer that is personal, engaging, and interesting…almost as personal as a real conversation. d. Send a Message i. Your customers occasionally just want an answer to their question without engaging directly with your customer service agents or when no one is available to help them if 24/7 staffing is not of interest. e. Call Me i. Let’s face it, some of your customers just want you to call them back and now they can by simply clicking a button. 2. Easily organize and respond to customer issues a. Contact and Messaging Center Feed i. Direct messaging with your customers b. News i. Share news and updates with your customers c. Goals i. Help customers manage and reach their goals directly tied to your products and services. d. Events i. Event management for all customers or targeted groups . e. To Do i. Remind your customers with personal alerts. a. Contact Center Back Office i. Better visibility into customer information 1. Reps can see all their accounts, contacts, tasks, and events in a single place. ii. Better time management 1. Reps can better prioritize their days and manage their activities because they have all the important information in front of them at all times. iii. Knowledgebase Built-in 1. One simple and searchable place for all your issues that can easily be inserted into your response. 3. Get more out of customer interactions with longitudinal history b. One of the biggest problems encountered in contact centers is the lack of relevant information available. With Financial Town reps can see their customers' service history, so they can quickly understand what’s going on and figure out how best to help the customer. Reps can also create “to do” reminders of follow-up activities on specific dates. They can also see how much time was spent with each customer and the outcomes of helping them. Reps can share information with their team members and add team members to any interaction. II. Provide world-class customer service and support 2. Predict individual member behavior and personalize their experience a. Financial town has a new product called PAT, which monitors events in the customer lifecycle, identifies those items the customer is most interested in, and issues that may frustrate the customer, and addresses them proactively, either by displaying items of interest first, or notifying the customer through online channels. 3. Keep track of your performance a. World class reporting and analytics specific to your role in the organization. [Request a demo>] 4. Ratings. a. Ratings allow you to get specific customer feedback on each and every customer interaction to help understand how you’re doing on both a macro and micro level. III. Increase your bottom line with solutions that meet your needs and fit your budget. 1. Simply track and communicate loan details Track and communicate your customer’s loan application status through a web- or mobile interface to see loan progress anywhere, anytime. [Learn More>] 2. Securely store, preserve, and share important documents online Documents from both your Financial Institution and from your customers can be uploaded, stored, and shared online using your web or mobile browser. Secure document sharing is simple with AES-256 bit encryption and user rights…meaning, you control who can access documents that belong to the FI, and your customer controls who can see their documents. Also, all documents have version history and automated change notifications that display on the owner’s feed. IV. Rest assured our solutions are secure…just like your own vaults. 1. Get end-to-end encryption on your communications with: • SOC Compliance • SAS 70 Compliance • ISO 27002 Compliance • AES 256-bit Security • Secure Hosting Options • Single Purpose Hardware Options Available • Redundant Architecture • Third-party Security Audit • Experienced IT Staff Uptimes up to 99.9% 3. How it Works Financial Town allows a Financial Institution to more effectively communicate with its customers, resolve questions and issues, send account statements, store and share documents, and collaborate on new products without ever having to step into a branch or make a call to a contact center. 1. Manage Customer Experience Research shows that nearly 2/3 or (3 out of 4) customer inquiries are not responded to. With Financial Town’s omni-channel communication center, your customer’s can choose from multiple online paths how they communicate with you. Over time, learn about customer interests and target with specific campaigns to manage and improve customer experience. 2. Connect Anywhere, Anytime Most Financial Institutions don’t engage with their customers using the most intimate touchpoint…their smartphone. At a minimum, most don’t use it effectively. We provide you with tools and a framework that enables omni-channel communications with your customers using all web and mobile devices and operating systems, allowing you to connect anywhere, anytime. 3. Share More with Your Customers You can use Financial Town as the medium to share any data you have with the customers you choose, whenever and however you like, to make sure everyone's in the loop. The more data shared with and exposed to your customers the better they are at solving their own problems and the more satisfied they will be. 4. The Result You get happier and more satisfied customers who will likely promote your brand. CTA Options: Get Started Now > | Learn More > | Request a Demo > Learn more about how people are using Financial Town List user stories #1, 2, 3, and 4…more? [Read User Story Button] 4. User Stories Page Learn more about ways people are using Financial Town. Personas: (Rather than large images, it could be a video of the actual persona) Credit Union Member (possibly more than just one…many demographics to be represented) [Big User Photo] [Graphic showing how user uses FT] Meet Brian Brian uses Financial Town to 1) provide him a higher level of service (self-service) provided by absolute transparency of his banking activities with the bank/CU, 2) Easily communicate with his FI, 3) Access all their information from one place. Credit Union Customer Representative [Big User Photo] [Graphic showing how user uses FT] Meet Jenny Jenny uses Financial Town to 1) makes her job easier (she is constantly answering frequently asked questions), 2) is easy to use, 3) requires very little time to learn, 3) is reliable and bug free, and 4) is created based on her input and feedback. Credit Union System Administrator [Big User Photo] [Graphic showing how user uses FT] Meet Tyler Tyler uses Financial Town to 1) makes his job easier, 2) is easy to use, 3) requires very little time to learn, 4) is reliable and bug free, 5) installs quickly without many technical issues, 6) regularly releases a steady stream of new products and features for differentiation that are unique and attractive to members, 7) is created based on his input and feedback, and 8) Integrates easily with existing security access protocols (LDAP). Credit Union Administration [Big User Photo] [Graphic showing how user uses FT] Meet Kris Kris uses Financial Town to 1) makes his job easier, 2) is easy to use, 3) requires very little time to learn, 4) is reliable and bug free, 5) installs quickly without many technical issues, 6) regularly releases a steady stream of new products and features for differentiation that are unique and attractive to members, 7) is created based on his input and feedback, 8) provides real-time stats of financial town data, and 9) facilitates the deepening of the member relationship with the bank/credit union. List all FIs using Financial Town with testimonials as they come in. Coastal FCU
What to avoid
Avoid any graphics or elements that would cause the product to come across as unprofessional. Avoid anything that does not fit into the branding associated with the page descriptions. Avoid creating anything that is too complex.
Please ensure that this site is graphically driven to speak to the points that we have brought up for the pages that we would like to have built. Simply framing our text within boxes will not be considered as a professional representation of our messages within our site.
USD 1,349 Silver package
Every design category has flexible pricing for all budgets. Web page design starts at $799.
Full copyright with production-ready files for digital and/or print.
It all began with a design brief.
A quick, interactive guide helped them understand their design style and captured exactly what they needed in their web page design.
Designers across the globe delivered design magic.
Gpranger collaborated with designers to refine their ideas
When design entries come in, you can rate them so designers know what you’re looking for in your logo design.
99designs has great collaboration tools so you can pinpoint and capture your ideas
Along the way, they met lots of talented designers…
We think contests are a super fun way to get design.
Recently completed contests:
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